Delivery

We offer free delivery for orders shipped to United Arab Emirates. We are not able to ship to APO/FPO/DPO addresses.

Delivery to Saudi Arabia and Kuwait is coming soon.

Orders are usually dispatched 1-2 business day after the order has been placed. (Business days are Monday - Friday). If your order contains multiple items these may be dispatched separately. 

Your order will be dispatched from our Dubai warehouse. 

Standard Free Shipping
Estimated shipping time is 2-5 business days.

We aim to fulfil all our orders by their estimated delivery date, however shipping times are out of our control once your package leaves us.

Delivery times are stated from the date your order is dispatched, not the date your order is placed. We aim to fulfil all our orders by their estimated delivery date, however shipping times are out of our control once your package leaves us. 

Shipping and Tracking

We’ll confirm shipping method once your order has been dispatched from our warehouse.

We’ll also send you an email with your shipment information and tracking (where available) after your order has been dispatched.

Order Not Received

If your order hasn’t arrived with you as expected please:

  • Check your delivery address was entered correctly. Contact us if there are any errors. 
  • Check the delivery timeframe, if you have reached the estimated delivery date, please wait an additional 24 hours for any deliveries to be completed.
  • Check with your neighbours to confirm whether they have accepted your parcel for you.
  • If you have completed these steps and you have still not received your order, please contact us at hello@trtltravel.com and we would be delighted to assist.